A dispute is a product of unresolved conflict. Conflict can simply be viewed as the result of the differences which make individuals unique and the different expectations individuals bring to life. There is increasing recognition that while many disputes can be resolved, there is no single formula to decide which resolution process is suitable for or appropriate to a conflict situation. There are many variations in relation to disputes: the range of subject matters is very wide; within any category, a multitude of issues can arise; various factors can influence parties who disagree; and there are some conflicts which are not readily amenable to dispute resolution processes. Therefore, the challenging aspects of alternative dispute resolution is to determine which process is most appropriate for a particular dispute.
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